Lachlan Shemilt
Hello
Lachlan Shemilt
General Manager
About Me
Lachlan likes to build friendly long-term collaborative relationships with clients, rather than short-term hard-nosed commercial transactions.
He looks for signs in the client response that the company has exceeded expectations by giving them a great experience. He knows that being well-organised and getting correct information to staff on-site are keys to success, along with offering the best products.
He’s also found that upfront honest communication is important to build trust, giving the client assurance that any issues will be resolved and they won’t be left in the lurch.
Lachlan has progressively developed ‘value-added’ thinking to create complete solutions for clients rather than just selling boxes – a key to the company’s success.
He finds it a continual challenge to get an industry with entrenched mindsets to move with the times and embrace new technology.
Off the job, he likes to relax by listening to music, and keeping up with AFL and cricket. He is also committed to supporting the Rapid Relief Team on occasions of special need.
He looks for signs in the client response that the company has exceeded expectations by giving them a great experience. He knows that being well-organised and getting correct information to staff on-site are keys to success, along with offering the best products.
He’s also found that upfront honest communication is important to build trust, giving the client assurance that any issues will be resolved and they won’t be left in the lurch.
Lachlan has progressively developed ‘value-added’ thinking to create complete solutions for clients rather than just selling boxes – a key to the company’s success.
He finds it a continual challenge to get an industry with entrenched mindsets to move with the times and embrace new technology.
Off the job, he likes to relax by listening to music, and keeping up with AFL and cricket. He is also committed to supporting the Rapid Relief Team on occasions of special need.