AHconnect is a cloud integrated IoT platform that connects heat pumps, sensors, pumps and control systems to deliver real time monitoring and remote management of commercial hot water plants.
AHconnect
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Transform your hot water plant data into actionable decisions.
AHconnect is a smart cloud-based monitoring and control platform that helps users view, manage, and support heating and hot water systems remotely. It brings system data, alarms, trends, and performance insights into one easy to use interface.
What AHconnect Delivers
System Integration
- Unifies hot water plant component
- Integrates heat pumps, tanks, pumps
- Connects flow, water, energy meters
- Incorporates diverse temperature sensors
- IoT Gateway centralises all inputs
Live Monitoring
- Real-time view of the plant
- Water temperatures and usage trends
- Technical drawings & schematics
- Heat pump’s states, energy and COP
- Detailed dashboards available
- Site overview, deep dive
Optimisation & Maintenance
- Optimise energy use
- Proactive plant maintenance
- Maximise system uptime
Secure Access
- Encrypted cloud platform
- VPN device connectivity
- Secure portal login
Contact our team on 1800 019 265 for more information.
- Choose the right engineered solution for your site, so your hot water plant operates efficiently, reliably, and with clear visibility.Relink Zero delivers the essentialsRelink Omega adds live heat pump’s insights and a managed control strategyRelink Alpha provides comprehensive instrumentation with proactive optimisation and elevated support
Relink Comparison What's Included Relink Zero▾ Relink Omega▾ Relink Alpha▾ Core Hardware - IoT gateway
- 1 x Tank temperature sensor
- IoT gateway
- 2 x Tank temperature sensors
- 1 x DHW flow temperature sensor
- 1 x Cold water meter
- IoT gateway
- 2 x Tank temperature sensors
- 1 x DHW flow temperature sensor
- 1 x DHW return temperature sensor
- 1 x Cold water meter
- 1 x Cold water temperature sensor
- Flow meter (per heat pump)
- Flow and return temperature sensors (per heat pump)
- Amp/energy meter (per heat pump)
Heat Pump Data — - Live heat pump controller data
- Full per-heat pump modbus mapping + extended points
Control Strategy — - Initial control setup
- Ongoing fine-tuning and performance improvement
- Periodic updates to control logic
- Proactive control management
- Continuous monitoring
- Regular optimisation cycles
- Refined control strategy for peak efficiency and energy optimization
Dashboards - Heat pump's enabled/run/fault status
- DHW tank temperature
- Available temperature/status trends
- Recirculation pump's enabled/fault status (if present)
- Alarms (basic fault status)
- Heat pump's enabled/run/fault status
- Ambient temperature
- DHW tank temperatures
- DHW flow temperature
- Available temperature/status trends
- Recirculation pump's enabled/fault status (if present)
- Heat pump's performance information (compressor, fan, pumps and others)
- Hot water usage trends
- Alarms (up to 10 rules)
- Heat pump's enabled/run/fault status
- Ambient temperature
- DHW tank temperatures
- DHW flow + return temperatures
- Available temperature/status trends
- Recirculation pump's enabled/fault status (if present)
- Heat pump's performance information (compressor, fan, pumps and others)
- Hot water usage trends
- Heat pump's capacity, input power, and CoP
- Primary flow/return temperatures
- Primary flow rates
- Alarms (custom rules)
Alerts and Notifications - Email alarm notification
- Email alarm notification
- Email alarm notification
- SMS for major faults
Service and Uptime - Service counters (hours/starts)
- Predictive alerts (tunable)
- Service counters (hours/starts)
- Remote diagnostics
Trends and Reports - CSV exports
- CSV exports
- CSV exports
Remote HMI Access (if supported) — - Optional add-on
- Available on request (subject to device support and site security; read-only by default)
Cloud and Access - Secure web/mobile portal
- Encrypted telemetry
- Secure web/mobile portal
- Encrypted telemetry
- VPN-based device access (optional)
- Secure web/mobile portal
- Encrypted telemetry
- VPN-based device access (optional)
User Accounts - 1 user account
- Up to 3 user accounts
- Up to 5 user accounts
Data Retention - 1 month
- 3 months
- 12 months (configurable)
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